What Does empire carpet atlanta Mean?

To become sincere along with you, at this point, I think the most effective Alternative could well be for Empire-Today to return to our dwelling, remove each of the carpet and pads that you've put in. My explanations are this:  

kitchen and dinning space. 3 excellent Adult men came and put in our floors yesterday. They did a wonderful task laying The brand new flooring but reported they wouldn’t have the opportunity to set up our baseboard as they didn’t have the appropriate applications.

I nonetheless find it really disturbing how this put in team of yours could have completed these kinds of a top quality career on the two upstairs rooms and completely screwed up the remainder of the dwelling.

Now here is in which it actually will get poor, Friday waited close to all day no service, Shock, the installers again went the wrong residence once more, termed service Dept once more, very long wait around, I had to influence them which i was house and are available to understand they went to my mother’s property yet again (across town) She's not in the home. Alright wait around it receives even worse. I talked them no service Dept. and established the installation day for the next Monday, The installers get in touch with me and explain to me that they will be at your home between 1pm-3pm, well it is possible to’t think it but I'm able to 3pm not a soul experienced showed up. Of course I realize you are laughing now but all over again they went to the incorrect tackle. referred to as Service Dept yeah ideal, they explained to me which i was scheduled for installation for Nov 19th, (The day my mom was to acquire her carpet installed) do you think you're kidding me not again.

It will be attention-grabbing to discover if any of those other complaints were being rectified – I am certain I will never use or suggest Empire to any one even individuals who can squander several hours around the phone

Thank you for bringing your problems to our attention. We’ve obtained your email, and we’ll be in touch with you shortly to debate your carpet considerations.

The one particular rest room leaked all over when flushed simply because they didnt get it sealed w a hoop correctly. The toilet continues to be not usable and I purchased a far better ring for them to make use of. Appears to be loke i really need to insrall the toilet myself.

we have an understanding of the inconvenience this has prompted. Remember to Call us at [email protected] with each your considerations and account data, so we can comply with up along with you, thank you. Valuable?YesNo

?? .Now I'm told once again I will hear from them in 24 several hours, as I have already been informed in advance of, so I'm feeling I am just empiretoday.com reviews becoming lied to and you've got no intention of repairing this issue, ,If that's so just inform ,me that you will not repair this. ,I'm incredibly displeased.

I sense that your gross sales reps should be skilled in detailing the merchandise, etc. As I reported, I would under no circumstances have agreed to possess Empire do my installation of carpet if this was the result.

Up to now, I've incurred approx. $3200 in expenditures with the rental of the POD and packing materials and for correcting the floor inside the front entrance as well as the hold off in construction is currently accruing expenses simply because your crew hasn't kept your term to repair the problem to my gratification.

Soon after two hours of ready I explained to the installer to go away. Soon after that, the salesman calls and after that proceeds to argue with me.

Whenever we lastly obtained to talk to some just one we discovered changeover strips coming up and several damage on 3 of your planks, the fellows came out and glued the strip that were developing and took pictures in the weakened planks, then I obtain a simply call declaring they're going to fix it but I really need to fork out the installers which the harm could be my fault, but I comprehend it wasn't, Additionally they reported due to the fact I signed the paper they had been while in the crystal clear.

I termed back and was told by Kim that Trevor’s 2nd inspection is currently lacking and they can't locate the acceptance. How can that happen? When your team/Kim from CS referred to as me to substantiate which i was authorised for a full substitute.

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